Manual data and analog tools — those were the processes most utilities used to conduct their daily operations. Today, utilities are embracing a digital transformation by turning to automated data management tools to increase productivity and efficiency across business processes. By adopting digital strategies, utilities can improve the customer experience and surge ahead of their competition in a hypercompetitive marketplace.
Energy and utility companies seem to have a target on their backs when it comes to cybersecurity. Hackers are financially motivated, and with more of these companies paying ransoms for stolen data, hackers are becoming bolder — and more demanding.