Nursing homes and assisted living centers are under a lot of operational stress right now, financially and otherwise. Managed IT can help alleviate some of this stress by taking over the critical area of network and computer systems management, freeing up resources for care.
Back in 2019, over one hundred nursing homes were without health data and payroll information due to a cyberattack after a ransomware attack where cybercriminals demanded $14 million in payouts to return full use of affected systems to the facilities. Everything from telephone services, electronic billing and payroll management to the ordering of medications and management of electronic health records (EHRs) was affected, leaving the nursing homes — and their patients and staff — at a great disadvantage.
Hackers are targeting healthcare operations — and nursing homes in particular — to disrupt operations and force payouts to ransomware demands. By locking up access to electronic health records (EHRs), malicious actors can interfere with critical care, billing, the processing of test results, and more — all of which can be devastating to the nursing home and the patients they serve. In fact, any element of operations that is tied to IT-based infrastructure is at risk, so even phone systems, accounting functions, and building access and security can be shut down.
Each year, there are almost 1.5 million medication errors across the United States — approximately one every 21 seconds. Many of the mistakes — which doubled in the first decade of the new millennium — include wrong dosages and prescriptions written for the wrong medicine.
Just like other industries, nursing homes and elderly care facilities rely on daily printing operations to remain productive. As these facilities also regularly face budget constraints and financial pressure, it’s common for the print fleet to become outdated. While this wasn’t a major concern in the past, the increased threats from cyberattacks and malware infections pose a significant risk to healthcare institutions.