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Local Retailers are Improving Customer Service Skills with MPS

Posted by Blue Technologies Ohio on Mar 2, 2020 9:15:00 AM

How do today’s retailers improve customer satisfaction while also lowering their operational costs? In an increasingly competitive environment, retailers need to look for innovative strategies to ensure they can streamline their workflows and help employees to be more productive every day. Just like other industries, retail outlets still rely on their print fleet to serve customers and ensure timely task execution.

Running a brick-and-mortar retail store in an increasingly connected world is challenging for business owners. Consumer trends have also changed, and providing an excellent customer experience for every visitor is now more important than ever before. While customer service is essential, consumers now have an abundance of options and a bad experience can have far-reaching effects. Today, 96% of consumers say that customer service influences their brand loyalty.

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Topics: #MPS, #CustomerService, #BusinessSolutions, #RetailPrintSolutions

About Blue Technologies

Blue Technologies is an award-winning office technology solutions provider. Since 1995, we have offered office hardware, managed print services, document management, and IT solutions to businesses throughout the state of Ohio, becoming the region’s most reputable office technology provider in the process.

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