How do today’s retailers improve customer satisfaction while also lowering their operational costs? In an increasingly competitive environment, retailers need to look for innovative strategies to ensure they can streamline their workflows and help employees to be more productive every day. Just like other industries, retail outlets still rely on their print fleet to serve customers and ensure timely task execution.
Running a brick-and-mortar retail store in an increasingly connected world is challenging for business owners. Consumer trends have also changed, and providing an excellent customer experience for every visitor is now more important than ever before. While customer service is essential, consumers now have an abundance of options and a bad experience can have far-reaching effects. Today, 96% of consumers say that customer service influences their brand loyalty.