As more businesses look to leverage the power of technology through digital transformation, more are turning to managed IT services for a faster, smoother transition.
And, whether you run a small business with no in-house IT department or a larger company looking to reduce the costs of information technology, managed services offer the perfect opportunity to optimize business processes while keeping budgets under control.
The concept of embracing new digital technology to spur business growth isn’t a new one — but it has been brought into sharper focus by the impact of COVID-19 on our economy and the way we conduct business.
More remote workers, a consumer shift toward online and contactless shopping, and a focus on convenience and security have more companies moving their businesses to a digital platform or using digital technologies to support brick-and-mortar operations.
To make the most of this trend, consider how managed IT can support your business processes.
Supporting Business Processes with Managed IT
Even before the pandemic, businesses were moving toward digitally centered operations. Since COVID, however, the transformation has accelerated. Here are many ways businesses are using managed IT services to streamline workflows, increase collaboration and communication, and serve customers better.
1. Reducing the Burden on In-House IT
Using a traditional in-house IT model, about 70% of your IT budget can be eaten up just keeping typical systems working. A managed IT services provider (MSP) can reduce the burden of daily maintenance, upkeep, and upgrading on your in-house staff and free them up to focus on tasks more critical to the success of your business.
If you own a small- or medium-sized business (SMB), you may not have the luxury of an in-house IT team. If that’s the case, an MSP maybe even more valuable, giving you access to expertise that you otherwise couldn’t afford and state-of-the-art technologies that boost performance.
2. Reduce the Risk of Cyberattacks
Cyberattacks have always been a huge problem for all businesses, especially as an emphasis on digital business has increased. However, the recent COVID pandemic has seen cybercrime on the rise, with attacks increasing by 34% in just the first half of 2020.
Here are some startling statistics you should know:
- Email attacks are most common, accounting for 78% of attacks
- Excel files, commonly used among businesses, are the top malicious files
- Most (805) of attacks took advantage of vulnerabilities reported before 2017
- Many attacks used vulnerabilities seven years old — or older
As you can see, staying protected is more important than ever. And, with SMBs increasingly targeted by hackers, it’s critical to keep current with protective strategies.
An MSP is a right answer to staying protected in a cybercrime-prone environment. With managed IT, routine maintenance is performed on schedule and security patches, and upgrades are conducted as soon as they become available, limiting vulnerabilities that hackers can exploit.
3. Increasing the Pace of Your Digital Transformation
Managed IT can help accelerate the rate at which your company adopts digital technologies, which is perhaps one of the prime ways an MSP can help improve your business outcomes.
Business executives agree that digital initiatives improve operational efficiency, allow their business to meet customer expectations better, and get products to market faster — three important considerations for businesses looking to gain traction in volatile markets.
Blue Technologies’ Managed IT Team Can Help Your Business Thrive
At Blue Technologies, we have assembled a team of experts in the field of information technology who have access to the latest — and most critical — protocols, technologies, and initiatives that can help take your business operations to the next level.
Our full range of service includes a baseline assessment of your current infrastructure; custom design of hardware, software, and other technologies that will assist you in meeting your business goals; and ongoing support and maintenance to ensure your system continues to run at optimal capacity.
With our team in place, your IT staff can focus on more mission-critical tasks, and you can concentrate on what’s most important — ensuring your business stays ahead of the competition.
Discover the incredible difference managed IT can make in the way your business gets things done. Contact a Blue Technologies consultant today and get expert help creating IT solutions for all your critical business needs.