After a few long, hard years of struggling through the wake of the coronavirus pandemic and its attendant disruptions, the hotel industry has finally seen a light at the end of the tunnel. It’s predicted that 2023 will see an almost 57% improvement in occupied room nights over 2020’s numbers, landing at a robust 1.3 billion occupied room nights.

But as hotels continue to improve their revenues, there is still an outstanding challenge for those who want to move their businesses even further ahead. That challenge—getting ahead of the competition—is also an opportunity for hospitality businesses that are ready to meet it head-on.

Managed IT Services Bring Big Benefits to the Hospitality Industry

The modern hospitality customer wants more than just a place to stay or eat—they want an outstanding experience that begins with check-in and continues throughout their stay and beyond.

For this reason, Managed IT services are becoming increasingly popular in this industry. By outsourcing their IT needs to a managed service provider, hotels and restaurants can focus on providing excellent customer service while leveraging the latest technology to gain that all-important competitive edge. 

Managed IT benefits the hospitality industry in more than one way, including:

1. Increased Efficiency

Part of providing a rewarding experience for your guests is having a fast and efficient way to check them in and out of their rooms. Outsourcing your IT needs can help your staff focus more fully on the customers while IT experts take care of the technology behind the scenes.

A Managed IT environment also brings your organization access to leading-edge technology that can help streamline operations and automate processes for faster, easier processing of guests’ needs.

2. Enhanced Security and Data Protection

Lots of guests travel for business and need a fast, secure internet connection to continue to conduct their daily affairs on the go. Even casual travelers need fast Wi-Fi for streaming and staying in contact with friends and family. Protecting guest and customer data is a prime objective for any hospitality business that wants to garner trust and loyalty—and stay ahead of the competition.

Partnering with Managed IT experts can help you get the latest security and data protection strategies—such as firewalls, intrusion detection systems, and more—in place to keep your and your customers’ data safer.

3. Improved Guest Experience

Providing an outstanding stay is the goal of most hospitality operations, and Managed IT gives you the opportunity to take your guest’s experience to the next level. Automated workflows and seamless integrations allow you to take your guests from booking to in-room entertainment, room service, and more without interruption.

4. Cost Savings

Hiring a fully staffed in-house IT team can be an expensive proposition, and non-IT-oriented businesses rarely have the resources to attract the high-level talent they need. Working with a managed services provider (MSP) reduces the expense of leading-edge expertise, giving you access to professionals with targeted industry knowledge at a fraction of the price of hiring in-house staff.

Plus, you can instantly scale your IT resources up or down as your needs, challenges, and budget shift.

Blue Technologies—The Managed IT Experts

In order to survive in a volatile market, smart hospitality businesses must not only cater to consumers’ changing needs but also look to maximize efficiency and productivity to keep their budgets in line… and their bottom line healthy.

Improving the guest experience is a critical component of these efforts, but to do this, competitive hotels, motels, inns, and restaurants must improve their infrastructure and use technology to put them at the forefront of the competition. 

At Blue Technologies, we know how hard—and expensive—it can be to hire the right IT help. That’s why we have developed a team of Managed IT experts with focused experience in helping our clients meet their technology goals while staying within budget parameters.

Partnering with us is cost-effective and simple, and can give you access to the leading-edge knowledge, tools, and technologies you need to stay relevant in today’s marketplace.

Position your organization at the forefront of competition. Contact a Blue Technologies consultant today and explore how our Managed IT team can help you achieve a higher level of excellence.